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  • Are you announcing end-of-life for the Provenir platform as the basis for Kitewheel? 
    • No. We are not announcing end of life. We still have some way to go on the full feature set that we would like to have and until we are at that point we would not consider announcing end of life. Even if Kitewheel do announce end-of-life we would do this in such as a way as to ensure a timely transition. 
  • Are there conversion tools? 
    • No. We do not support the automated conversion from Provenir to Kitewheel. 
    • The internal structure of the systems is fundamentally different - Provenir uses XML files persisted on disk in the Repository and we use a Postgres database to store everything. 
    • Apart from the base nodes our new nodes differ quite a lot from the Provenir node so we don't believe that a conversion tool is worthwhile
  • Do I have to move my existing projects to Kitewheel?
    • No. Not unless you want to and we hope that you will want to. 
  • Will you support my existing running production projects forever? 
    • Probably not as that is a very long time. 
    • If Kitewheel asks you to move you will get a lot of notice
    • We also think it will be quick to recreate your project in Kitewheel not least because of the support for templates. 
  • What support will we get from the Beta Program?
    • Kitewheel will provide one-on-one introductory sessions and normal software support. 
  • Will Kitewheel support us migrating a client? 
    • Yes. We would love to talk about that with you. 
  • What is the migration plan? 
    • As new projects or new parts of projects come up we would recommend starting them in Kitewheel.

Software Capabilities 

For a The full list of the capabilities in Kitewheel please see the Kitewheel vs Provenir 7.X Feature Comparison table.capabilities is now covered in the documentation index: 

  • How quickly will the metrics update? 
    • Typically these will update in less than one minute - and often faster 
  • Can I use dynamic values for updating the metrics (e.g. value of sale or a negative value)?
    • Not yet - but that is a great feature request. 
  • What are templates? 
    • Templates are pre-defined structures for some of the most commonly used operations. These include full blown processes such as web tracking and personalisation and also pre-defined adaptor examples for lots of web services such as Google Places, Full Contact and many more. 

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