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In the future, support for attributes will be available.

Criteria

Operation

Criteria Definition

Journey

Has Started

At least one Journey Start Journey Step of this type exists for this profile

Example: Mortgage Journey start

Has completed

At least one Journey Stop Journey Step exists for this profile

Example: Mortgage Journey end

Journey step

Has taken

Has not Taken

There is at least one instance of this Journey Step for this profile

Example: Mortgage Calculator

Has stalled

This is the last journey step and there is no further journey step for this profile

Interactions

Has taken

Has not taken

There is at least one interaction of this type for this profile

Example: Clicks on Email

Channel

Has used

Has not used

There is at least one interaction on this channel for this profile

Example: Email channel

Identifiers

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In the future, support for identifiers will be available.

Has

This profile has an identifier of this type

Example: Email Address

Does not have

This profile does not have an identifier of this type

Add Criteria

It allows you to add the new criteria in below mentioned scenario:

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  • Click on the (blue star) button located on the top right side of the Segment Builder section.

Tip

At the end of the criteria list new criteria will be added.

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To add the new additional criteria inside the criteria group:

  • Click on the Add Criteria button located at the top right side of the criteria group.

Each criteria group has its own Add Criteria button. For Example: (blue star)

Tip

Within the same criteria group the new criteria will be added.

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This means if you are grouping the list of criteria the common condition will be applicable for the same.

Selection of Criteria is mandatory to enable the dropdown of the Operation and List of Criteria.

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Selection of Criteria (Channel, Interaction, Journey or Journey Step) is mandatory to enable the dropdown of the Operation and List of Criteria.

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The dropdown of the Operation and List of Criteria gets enabled.

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The selected condition will be applicable to all the list of configured criteria.

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Select the required condition (And \ Or) using the condition toggle button.

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Tip

At the end of the criteria list, new criteria gets added.

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Calculate Segment Size

When you have completed building your set of segment rules, you can click on the Segment Options dropdown to test if your set of segment rules is returning any profiles.

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  • Select Test Calculate Segment Size from the Segment Options dropdown located above the Segment Definition grid.

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