Kitewheel Hub

Welcome to Kitewheel Documentation

Kitewheel offers a software platform where you can easily map and execute customer journeys for your clients.

We sit in the middle of any pre-existing software and house the decision and rules engine regarding communication with each customer. Data is utilized across channels providing the most relevant content to each customer at the right times via preferred channels.

New to Kitewheel Hub? Visit the Kitewheel User Guide. New Customer Journey Builders can use the Custom Graph Templates, ready made graphs to jump-start building their customer journeys.

Check the Kitewheel Hub Service Status here

What's New

Stay up-to-date on the Kitewheel Customer Journey Hub here! For news on the latest Kitewheel platform version, see Kitewheel Release Notes.

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Announcements

⭐️ Kitewheel April 2022 (1.35.0) Release Notes

⭐️ Kitewheel December 2021 (1.34.0) Release Notes

⭐️ Kitewheel September 2021 (1.33.0) Release Notes

⭐️ Kitewheel July 2021 (1.32.0) Release Notes

⭐️ Kitewheel June 2021 (1.31.1) Release Notes

⭐️ Kitewheel May 2021 (1.31.0) Release Notes

⭐️ Kitewheel April 2021 (1.30.0) Release Notes

⭐️ Kitewheel March 2021 (1.29.0) Release Notes

⭐️ Kitewheel February 2021 (1.28.2) Release Notes

⭐️ Kitewheel January 2021 (1.28.0) Release Notes

⭐️ Kitewheel Best Practices in Real-Time Interaction Management

⭐️ Watch our October Kitewheel Customer Journey Webinar

Documentation Updates

January Updates

Metrics and Goals

September Updates

August Updates

Metrics

Useful Topics

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Feedback

We value your feedback and product suggestions.

Keep in mind that all submitted suggestions are governed by our terms. If you're experiencing a problem with your account, please check the Kitewheel User Guide to find an answer to your question and then raise a ticket with Kitewheel Support.

Got a topic you want covered in our Technical Vignettes and Webinars? Send your request to Kitewheel Support.

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