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The Channel filter allows you to select profiles that have had an interaction in the selected channel. This will be combined with the other filters and will impact the Activities Over Time, Most Popular Channels, Channel Behavior Flow and Interactions card on the Journey Discovery Analytics Dashboard and potentially the Total Profiles card as you are essentially filtering out interactions within a channel and Profiles tied to an interaction. By default, all channels are selected and you can remove channel(s) as needed.

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The Journey Step filter allows you to select profiles that have had one or more journey steps. The Journey Steps filter allows you to remove noise from the right and left Sankeyson the Journey Discovery Analytics Dashboard and focus in on key sets of journey steps. By default, all journey steps that have been created within the Hub would be included in the filter drop down and selected. You have the ability to search for specific journey steps to deselect as needed and you can select journey steps that have no data recorded against it if so desired. Search functionality will only allow you search within the drop down list.

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The journey steps shown are as currently defined in the Kitewheel ID Manager page but may not match against the data exported into your Data Lake /wiki/spaces/K2/pages/1041432704 / Performance Dashboard. It is recommended to use the object ID (Journey Step / Interaction ID) to match appropriate step ID to the step name.

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